Romania's consumer protection body fines air transport companies for violating passengers' rights

The National Authority for Consumer Protection (ANPC) gave fines totaling 288,100 lei (77,000 euros), to 10 air transport companies for violating the passenger's rights, as several flights taking place in early January were either canceled or had delays, Transportations Minister Ludovic Orban said.

Dan Vlaicu, the head of ANPC, said the institution verified some 16 air transport companies which reported delays concerning the flights managed in Romania. The delays took place between January 3 and 5, due to the harsh winter weather.

ANPC said 10 air transport companies violated the passenger's rights, included in the European Commission law concerning the passenger's rights to assistance and compensation when refusing to embark or the canceling or prolonged delays in flights.

The companies which were fined are: Blue Air, Wizz Air, Air France, Alitalia, British Airways, Malev, Carpatair, Tarom, My Air and Lufthansa.

Orban noted he will meet next week with the representatives of the air transport companies and the Otopeni and Baneasa airport officials in order to discuss about applying the mentioned EC law.

NewsIn